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Terms and Conditions

Design and Copyrights

All rights reserved. No part of this web site may be reproduced or transmitted in any form or by any means whatsoever without prior written permission of Cool-Tech Ltd unless stated on the site. All our principles products are covered by Design Rights and Copyright held by themselves. Cool Tech Ltd is a Limited Company, registered in England No. 5838806

Terms and Condition of Sale

Payment - Private purchases

Payment must be made before goods are dispatched.

Payment - Organisations

An invoice will be issued when goods are dispatched and your account will be debited. Payment is required within 30 days of the date of the invoice. Interest may be charged on overdue payments.

Damaged goods

Occasionally goods are damaged in transit. If you see any sign of damage to the goods or packing, sign the receipt document with the words ‘not inspected’ or ‘damaged when received’. Then contact us immediately. You must contact us within 3 days of receipt or the claim may be invalid. We will collect faulty or damaged goods, or refund carriage in full for goods returned under guarantee.

Returned goods

Goods will not be accepted for return except by prior arrangement and they must be in ‘as new’ condition. There will be a 15% handling charge on all goods returned.

Guarantee

All Cool-Tech Ltd products are guaranteed and carry the original manufacturer’s guarantee against normal wear and tear. The warranty periods alternate depending upon the products in question. During this period they will be repaired or replaced free of charge, as appropriate

Phone 01379 658 721 if you have any problems with our products.

Specifications and prices

All information shown on this website was correct at the time of implementation. We endeavour to improve our products, therefore we reserve the right to change specifications and prices without prior notice.